USMPO

United States Department of Transportation

FMCSA Headquarters
1200 New Jersey Avenue SE
Washington, DC 20590

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Who We Are

The  United States Moving Protection Organization (USMPO) assists the FMCSA in regulating price standardization in the moving industry. It is our organizations mission to serve, protect, and educate consumers by regulating nationwide moving rates and tariffs in the household goods transportation industry.

The USMPO has developed a centralized database of standardized rates in efforts to provide consumers price transparency and assistance in determining the true cost of the loading, handling, and transportation of your items.

Moving rates are standardized at the state level and are formulated using an average of labor wages, fuel costs, state taxes, market demand, and tolls specific to the route. Although an individual company’s rate can be higher due to their availability and additional services provided, the rate should never be lower than the base rate.

Companies deviating from the standardized USMPO rates have been confirmed to be engaging in unscrupulous business practices. Any quotes or binding estimates with rates lower than the ones listed on our database are more than likely unethical sales tactics to lure customer into signing an agreement. These estimates are subject to change on the day of the move to make up for the difference of the rate.

Although we have centralized this database of rates for consumer transparency, it is the customers responsibility to do their due diligence before making a selection.

In today’s environment of price competition, the current scamming and unethical practices will continue unless there are mechanisms for the consumer to force the mover to stick to his price bid. Those mechanisms are having a service agreement with a USMPO approved rate and having an accurate inventory, itemized in writing, expressed in cubic feet.

If you have already signed into an agreement with a rate below the standard, it’s not too late. Keep in mind that if your move has not yet been serviced, your bank can protect you as well. Consumers need to fight back. If you feel that you have been a victim of moving fraud, feel free to send us a message at alert@usmovingprotection.org. Your feedback allows us to update the FMCSA database.

Last updated: Monday, April 4, 2022